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Category Archives: Reviews
We’ve talked a lot about Yelp lately and, as it turns out, there’s still more to be said about review sites. The fact is, when it comes to being reviewed online, criticism is inevitable. No matter how outstanding your business … Continue reading →
Daily deal giant Groupon made quite the splash with its Initial Public Offering in 2011—but, in the process, garnered quite a bit of criticism, as well (as did its recently dismissed chief executive, Andrew Mason). At first glance, Groupon seemed to … Continue reading →
Dear Olga: Even though we’re an established physical therapy office, in our seventh year, we always need to generate new business in order to keep our calendar full. Physical therapy isn’t a seasonal thing or an economic thing; it’s a … Continue reading →
Online reviews are really no different from slips in a suggestion box. If you had a box in your lobby, naturally, you’d want to read everything in there. Then, you would choose how you wanted to respond to your customers’ comments, ideas, … Continue reading →
As an incredibly busy business owner and working mom, I was one of the four-million early adopters anxious to learn how to use the new iPhone 4S to my advantage–as quickly and efficiently as possible. Like other Apple junkies, I eagerly watched the Siri … Continue reading →